Luella Motorsports - Your Source For Awesome Pit Bikes, ATV's, Generators, & More

Terms & Conditions

Luella Motorsports
Sherman, TX 75090

-Contact Us Today-

sales@luellamotorsports.com
(903) 357-0697

Multiple Order
Discounts Available.
Contact Us For
Pricing.

BY ENTERING THIS SITE AND/OR PURCHASING
FROM LUELLA MOTORSPORTS YOU AGREE TO
THE FOLLOWING TERMS & CONDITIONS:

COMPANY POLICIES

Luella Motorsports #1 priority is customer satisfaction. In order for us to provide the highest level of service possible, it is
important that all potential customers read and understand our policies.

By entering this site and/or purchasing from Luella Motorsports you agree to use any products or information at your own risk. All
personal transportation products sold by Luella Motorsports are designed for recreational purposes only. Any of these products
may possess inherent dangers upon usage. Purchasers should ride at their own risk. Luella Motorsports assumes no
responsibility and shall not be held responsible for any injury, death, or personal loss related either directly or indirectly with the
use of any product that we offer.

Please make sure all safety gear is worn during the operation of recreational vehicles.

WARRANTY INFORMATION

All merchandise offered by Luella Motorsports comes with a 30 day (from purchase date) defect warranty from the manufacturer.
This warranty is for parts only and does not cover shipping or labor related costs. Luella Motorsports will replace any part
deemed to be defective from the manufacturer which is covered under said warranty. Manufacturers warranty does NOT apply to
customer abuse, neglect, user error, failure due to lack of maintenance or proper adjustment, or damages caused by the
shipping and handling of the product. This warranty will be honored only if the product is used under normal operating
conditions and for its intended purposes. Luella Motorsports reserves the right to determine if situation fits all necessary
conditions for warranty replacement. The following "wear and tear" items are NOT covered under the manufacturers warranty.
This list may be modified at any time and is not all inclusive:

Body Plastic
Tires
Spark Plugs
Handlebar Levers
Clutch
Brake Pads
Lights
Chain/Sprockets
Seats
Batteries
Mirrors
Belts/Hoses
Shocks

Luella Motorsports, or any of its owners/stakeholders, shall not be held responsible for any losses to the customer as a result of
the failure of any machine or part, including incidental or consequential loss or damage arising from injury, loss of use, loss of
time, loss of profits, or loss of income. There are no agreements or warranties, expressed or implied, including warranties of
merchantability or fitness for a particular purpose, other than those stated in this agreement. Said warranty extends only to the
original owner and is non-transferable.

ASSEMBLY & MAINTENANCE

It is the customers responsibility to properly assemble and maintain all merchandise purchased from Luella Motorsports. Upon
receiving your unit, throughly check all nuts, bolts, chains, belts, and fasteners for proper assembly, fit, adjustment, and
tightness. It is of great importance to verify that the throttle assembly, brakes, and drive train are in proper adjustment. A
common problem that occurs during assembly is over tightening of the chain. Please make sure your chain is properly adjusted
BEFORE each ride. Another area of high importance include the wheel spokes. Check your spokes early and often, especially
during the first few rides. It is also a good idea to secure each bolt on the machine with blue Loctite to ensure that all important
fasteners will remain secure.

Please be aware that most units will be shipped with oil in the motor. Refer to your owners manual for proper break-in
procedures. It is also common for a small amount of oil to leak from the crankcase breather tube during shipment.

SHIPPING POLICY

The customer is responsible for all shipping costs unless otherwise stated. All products over 150lbs. will be shipped via a local
freight company. The customer may have the option to have their product delivered to a shipping terminal for "will call" pickup. It
is the customers responsibility to see that all "will call" items are picked up within the required time as specified by the freight
company. All items delivered to a business address will need to be unloaded by means of a loading dock or a fork lift. Items
being delivered to a residential address will normally be delivered curbside using a lift gate truck. Items will be left on the edge of
the customers driveway. Customers will be responsible for having sufficient manpower to unload said item. If customers is
unable to take delivery of any purchases, the freight company will return said item to the shipping terminal where it will be the
customers responsibility to retrieve their item.

All units under 150lbs. and all parts will be shipped via a ground shipping service such as UPS, FedEx, or DHL.

Local pickup, local delivery, and track-side delivery is available for any in-stock units. Contact us for more information on these
delivery options. Prices and availability of local delivery methods are at the sole discretion of Luella Motorsports.

Luella Motorsports must be notified immediately of any items damaged during shipping. In order for the customer to receive any
parts from damage during shipping, the customer must take delivery of the unit from the shipping company.

RETURN POLICY

We want you to be completely satisfied with your purchase from Luella Motorsports. If there is a problem with your purchase,
please contact us and allow us a chance to fix the problem. Instead of allowing returns, we would rather take the necessary
steps to make you satisfied with your purchase.

Any item allowed to be returned will be done so on a case by case basis, and MUST have prior authorization from Luella
Motorsports. The return process must be initiated within 10 days of purchase. All returns will be subject to a 25% restocking
fee. Original shipping and handling fees are NOT refundable. Customers will be responsible for returning merchandise at their
own expense. The customer will be responsible for any loss or damages incurred during shipping. If an item is returned without
prior authorization, a 30% restocking fee will apply.

Any returned merchandise must be in 100% new, re-sellable condition. Merchandise is not eligible to be returned if it has been
assembled, ridden, used, damaged, or abused in any form or fashion. All returned merchandise must arrive complete (including
any warranty cards, MSO's, owners manuals, tool kits, promotional items, etc.), if any or these items are returned used or
damaged, a 30% restocking fee will apply.

No returns will be accepted based on unsatisfactory legal status. Please check the legal status of certain products in your area
before purchasing.

ORDER CANCELLATION

Once an order has been placed and shipping has commenced, the order cannot be stopped. If an order is cancelled once
shipping has commenced, a 30% restocking fee will apply based on the full purchase price of the order being cancelled.

LIMITATION OF LIABILITY

In no event shall Luella Motorsports, its owners, or its suppliers be held liable for lost profits or any special, incidental or
consequential damages arising out of or in connection with this site or items purchased on or through this site or this agreement
(however arising, including negligence). Our liability, and the liability of our suppliers, to you or any third parties in any
circumstance is limited to the users cost of quality products purchased at the time of entering into this agreement. Qualifying
products are acceptable for return as outlined in the return policy.

Luella Motorsports expressly disclaims any warranty for the information contained on this website. Product information is
provided on an "as-is" basis, without warranty of any kind, either expressed or implied, including, without limitation, the implied
warranties of merchantability, fitness for a particular purpose, or non-infringement. The entire risk as to the performance of, or
arising out of the use of products purchased from Luella Motorsports is borne by the user. Luella Motorsports makes no
warranties regarding the accuracy of information about our products. All product information is provided by a third party and is
said to be true to the best of our knowledge. All product information available to us is made available to the user also.
Information contained on this website is subject to change without notice.

INDEMNIFICATION POLICY

All users hereby agree to defend, indemnify and hold harmless, Luella Motorsports, luellamotorsports.com, its officers, directors,
employees, and agents, for any loss or damages awarded by a court of competent jurisdiction resulting from any claim, action, or
demand, including reasonable attorney's fees, arising out of or related to products purchased from Luella Motorsports, or the
violation of the agreement by the user.